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Posts by Steve Gutter

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About Steve Gutter
Steve Gutter is a leading figure in the hospitality industry, renowned for his expertise in sustainable tourism and hotel automation transformation. At 38 years old, he has established himself as a go-to expert in these areas, guiding hotels towards environmentally friendly practices and embracing cutting-edge technologies to enhance guest experiences while minimizing environmental impact.
Navigating the Shifting Sands: Hotel Development’s Cautious Optimism for 2026
Posted inHotels

Navigating the Shifting Sands: Hotel Development’s Cautious Optimism for 2026

The hospitality landscape has been anything but predictable. Just as development leaders at major hotel companies began 2025 envisioning conversions as a key growth engine, headwinds emerged – tariffs, volatile…
Posted by Steve Gutter January 22, 2026
Why Self-Service Kiosks Outperform Receptionists in Avoiding Mistakes and Keeping Guests Happy
Posted inHotels Staff-Less

Why Self-Service Kiosks Outperform Receptionists in Avoiding Mistakes and Keeping Guests Happy

Mistakes at hotel reception desks—such as misspelled guest names, incorrect room assignments, or billing errors—can quickly spoil the guest experience and damage a hotel's reputation. Traditional front-desk operations, dependent on…
Posted by Steve Gutter May 4, 2025
Recession Watch for Travel: Hotel Executives Share Insights
Posted inHotels Risks

Recession Watch for Travel: Hotel Executives Share Insights

As the travel industry navigates the uncertain waters of economic fluctuations, many hotel executives maintain a cautiously optimistic outlook. This sentiment is echoed by nearly a dozen industry insiders who…
Posted by Steve Gutter April 24, 2025
Global Occupancy Slowdown: Mixed Performance for U.S. Hotel Industry in Early March 2025
Posted inHotels Risks

Global Occupancy Slowdown: Mixed Performance for U.S. Hotel Industry in Early March 2025

In the first week of March 2025, the U.S. hotel industry experienced flat performance, with a modest increase of 0.6% in Revenue Per Available Room (RevPAR). Contributing factors to this…
Posted by Steve Gutter March 24, 2025
Key Hotel Trends to Watch in 2025
Posted inHotels Staff-Less

Key Hotel Trends to Watch in 2025

Change is the only constant in the hospitality industry, and as we move into 2025, the landscape is set to evolve even further. With guest satisfaction and experience at the…
Posted by Steve Gutter March 20, 2025
Hotel Occupancy and RevPAR Forecast for Easter Holidays 2025
Posted inHotels

Hotel Occupancy and RevPAR Forecast for Easter Holidays 2025

As we approach the Easter holidays in 2025, the hotel industry is poised for significant growth in occupancy rates and revenue per available room (RevPAR). Here’s a detailed analysis of…
Posted by Steve Gutter March 18, 2025
Digitalisierte Hotels vs. Personalfreie Hotels: Ein Dilemma in der modernen Gastfreundschaft
Posted inHotels Staff-Less

Digitalisierte Hotels vs. Personalfreie Hotels: Ein Dilemma in der modernen Gastfreundschaft

Die Gastgewerbeindustrie erlebt einen tiefgreifenden Wandel, der durch das Aufkommen digitalisierter und personalfreier Hotels gekennzeichnet ist. Diese Entwicklung wirft entscheidende Fragen über die zukünftigen Gästeerlebnisse und das Wesen der Gastfreundschaft…
Posted by Steve Gutter March 11, 2025
Digitized Hotels vs. Staffless Hotels: A Dilemma in Modern Hospitality
Posted inHotels Staff-Less

Digitized Hotels vs. Staffless Hotels: A Dilemma in Modern Hospitality

The hospitality industry is undergoing a transformative shift, marked by the emergence of digitized and staffless hotels. This evolution raises critical questions about the future of guest experiences and the…
Posted by Steve Gutter March 11, 2025
keycard
Posted inHotels Staff-Less

Mobile Keys vs. Hotel-Self-Service-Kioske: Eine Vergleichsanalyse

In den letzten Jahren hat die Hotelbranche neue Technologien angenommen, um das Gästeerlebnis zu verbessern und die Abläufe zu optimieren. Zwei prominente Lösungen, die an Bedeutung gewonnen haben, sind mobile…
Posted by Steve Gutter March 6, 2025
Keyless
Posted inHotels Risks

Wie europäische Hotels personalfreie Betriebe nutzen, um Kosten zu senken

Die Hotelbranche in Europa sieht sich steigenden Betriebskosten gegenüber, was viele Hotels in die Nähe der Insolvenz bringt. In Reaktion darauf setzen immer mehr Betriebe auf personalfreie Abläufe als strategischen…
Posted by Steve Gutter February 28, 2025

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Recent Posts

  • The Automation Paradox: What Not To Automate Reveals What You Should
  • Navigating the Shifting Sands: Hotel Development’s Cautious Optimism for 2026
  • The End of Abundance: Navigating Scarcity in the Hotel Industry
  • Why Self-Service Kiosks Outperform Receptionists in Avoiding Mistakes and Keeping Guests Happy
  • Recession Watch for Travel: Hotel Executives Share Insights

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