Ann Utley – Hotel Expert Talks

The Automation Paradox: What Not To Automate Reveals What You Should

It’s everywhere. Promises of “10x productivity,” AI-powered efficiency, and workflows so streamlined they practically run themselves. We're told automation is the key to unlocking a new era of business success.…

Ann Utley January 22, 2026

Hotels Risks Staff-Less

The End of Abundance: Navigating Scarcity in the Hotel Industry

The concept of abundance is facing significant challenges as economic uncertainties and shifting consumer behaviors reshape the hospitality landscape. Travelers are becoming increasingly selective, seeking not just luxurious accommodations but…

Ann Utley May 8, 2025

Hotels Risks

A Tariff War Playbook for Hotel Managers

The hotel industry is currently navigating a complex landscape shaped by President Trump's tariff war, which poses significant challenges for hotel managers. Michelle Russo, founder and CEO of HotelAVE, oversees…

Ann Utley April 10, 2025

Hotels Risks

The Impact of Trump Tariffs on the Hotel Industry

The tariffs implemented during President Trump’s administration have had significant and lasting effects on the US hotel industry. From rising operational costs to disruptions in supply chains, the consequences are…

Ann Utley April 9, 2025

Hotels

Easter 2025 Price Optimization: Actionable Strategies and Expectations

As Easter 2025 approaches, hotel managers are presented with a unique opportunity to refine their pricing strategies to enhance revenue and occupancy rates. This holiday period brings both challenges and…

Ann Utley March 26, 2025

Hotels

Hotel Technology Predictions for 2025

As we look ahead to 2025, the hotel industry is poised for significant transformation driven by advancements in technology. With the rise of automated, staff-less receptions and the integration of…

Ann Utley February 15, 2025

Hotels

How Independent Hoteliers Can Cut Operational Costs and Run a Sustainable Business

Sustainability in the hotel industry is progressing at varying paces. While some hotel owners are still lagging behind—failing to install basic energy-efficient solutions like LED lights—others are fully embracing comprehensive…

Ann Utley February 12, 2025

Hotels

The Future of Hospitality Transactions: Predictions for 2025

As we look ahead to 2025, experts in the hospitality sector are cautiously optimistic that transaction volumes may approach the heights seen in 2018. However, with total European hotel deals…

Ann Utley January 25, 2025